Amazon has announced the provision of over 17,000 emergency supplies from its Disaster Relief Hub in Mexico City to aid communities affected by floods in five states. The company is collaborating with local nonprofits and food banks to deliver these resources.
According to Amazon’s official newsroom release, torrential rains and landslides in October devasaid central and southeastern Mexico, resulting in the loss of dozens of lives and isolating more than 100 communities. Amazon's disaster relief response includes delivering essential items from its newly opened Disaster Relief hub near Mexico City, which facilitates faster mobilization of resources. The company said it is prioritizing relief efforts for the most affected regions, including Veracruz, Puebla, Hidalgo, Querétaro, and San Luis Potosí.
The announcement detailed that over 260 Amazon employees volunteered to pack and distribute 17,000 relief items to families across Mexico. These donations included flood cleanup equipment, tarps for shelter, and food boxes distributed through a network of 200 food banks coordinated by Bancos de Alimentos de México. Each food box provides enough to feed a family of four for up to 10 days, supporting immediate needs while infrastructure and roads are restored.
According to El Financiero, Amazon collaborated with five key nonprofit partners—Cruz Roja Mexicana, CENACED, Bancos de Alimentos de México, CADENA, and the International Organization for Migration—to reach remote and severely affected areas such as Poza Rica and Álamo. The company’s Disaster Relief team coordinated logistics to ensure timely delivery despite blocked roads and damaged transport routes. Diego Méndez de la Luz, Amazon’s Mexico Director of Operations, emphasized that the rapid response was possible due to the strategic location of the Mexico City hub and Amazon’s global disaster-relief logistics network.
Founded in 1994 and headquartered in Seattle, Amazon is a global technology company operating businesses in online retail, cloud computing via Amazon Web Services (AWS), and digital media. Through its Disaster Relief program, Amazon has donated and delivered more than 26 million relief items across 200 natural disasters worldwide since 2017. The company leverages its global logistics infrastructure and partnerships to support rapid disaster response and long-term recovery efforts.