Mr. Melvyn Low has been appointed as Group Chief Strategy and Transformation Officer at OCBC, effective November 10, 2025. He will continue to oversee the Global Transaction Banking Division, a role he has held since 2018.
Low brings over 30 years of experience in the banking sector, having served in senior positions in cash management, trade, and securities services across regional and global banks. According to OCBC, he has demonstrated strong business skills with a focus on technology-driven innovation and transformation.
Under his leadership, the Global Transaction Banking Division's total income doubled over the past five years. The division surpassed its regional target for mandates in Greater China two years ahead of schedule by securing nearly 600 mandates as of June 2025.
Low is credited with introducing several digital solutions for corporate and SME customers at OCBC. These include a virtual purchasing card for mobile wallets, GovCash—which allows Singaporeans without bank accounts to collect government payments via OCBC ATMs—and a blockchain-based conditional payments solution aimed at the construction industry.
In addition to his work within OCBC, Low played a leading role in industry-wide digital initiatives. In 2021, he led Singapore banks in establishing the PayNow-PromptPay linkage between Singapore’s and Thailand’s national fast payment systems. This service enables participating bank customers to transfer up to $1,000 or 25,000 baht (about S$1,060) daily across both countries using their mobile phones.
Low was recognized as an IBF Distinguished Fellow for his leadership and contributions to the industry. He currently co-chairs the Steering Committee for Governance of PayNow Cross-Border Linkages and sits on the boards of Network for Electronic Transfers (Singapore) and Singapore Trade Data Exchange.
Helen Wong, Group Chief Executive Officer of OCBC said: "Melvyn’s solid track record in innovation and transformation, combined with his first-hand knowledge of OCBC Group’s diversity and synergistic strengths as an integrated financial services powerhouse, makes him the most suitable person to take on this role. His appointment affirms the bench strength we have and the mobility of our people in taking on new roles."