WTO upgrades e-Learning platform for better user experience

WTO upgrades e-Learning platform for better user experience
Trade
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Ngozi Okonjo-Iweala Director-General of the World Trade Organization | Official Website

The World Trade Organization (WTO) has announced an upgrade to its e-Learning platform, aiming to enhance the user experience and learning outcomes for participants. This development is part of the WTO Secretariat's technical assistance programs designed to build trade capacity among developing and least-developed members and observers. The courses offered are freely accessible to the general public across various sectors.

"We are excited to launch the upgraded platform, which reflects our continued commitment to accessible and high-quality trade-related learning," said Roberto Fiorentino, Head of the WTO e-Learning Unit. "The improvements will enable users to navigate more easily the e-Learning platform, manage their learning more effectively, and engage more deeply with the WTO’s online training."

The key upgrades include a redesigned user interface that offers intuitive navigation, improved accessibility features, and simplified access to course catalogues, certificates, and support resources. Additionally, a refined course catalogue now includes advanced search and filtering options for easier course selection by language, level, topic, training path, and duration.

Users will also benefit from greater flexibility in assessments with extended time limits and retake opportunities for final exams. Enhanced dashboard tools will aid in tracking progress. Community engagement is expected to strengthen through updated discussion forums and mobile app notifications that encourage collaboration among participants.

Simplified access to learning reports will empower learners by allowing them to monitor their progress easily. A newly developed Help Centre provides comprehensive guidance on technical requirements, registration processes, eligibility criteria for certification, and other inquiries.

Furthermore, enhanced data protection measures have been implemented to safeguard user information within a secure digital learning environment.

Currently offering 176 free courses covering various WTO agreements and trade-related issues—with additional courses under development—the upgraded e-Learning platform serves over 13,000 government officials from developing regions along with more than 9,000 e-learners from academia and professional communities globally. The new design aims at being more user-centric and responsive to meet the evolving needs of its diverse audience.