The U.S. visa services are undergoing significant changes starting February 5, 2025. According to the announcement, scheduled interviews from February 5 to February 7 will proceed as planned. However, during this period, fee payment and call center services will be unavailable. Additionally, there will be no options for scheduling or rescheduling interviews.
Despite these limitations, passport pickup and submission will continue as instructed during interviews. Similarly, interview waiver and 221(g) documents can still be submitted following the guidance provided during interviews.
A new system will take effect on February 8, introducing changes to login, profile creation, and appointment scheduling pages. Users are directed to visit www.ustraveldocs.com/tn/en/ to log in. It is mandatory for all users, including existing ones, to create a new profile in the updated system. Each applicant must have their own profile linked to a valid email address.
To register in the new system, applicants should use the "Sign up now" link. Existing users need to use their registered email addresses to recover payment receipts and manage future appointments. Those who paid their visa fees before or on February 3 but did not associate them with their profiles should also use the "Sign up now" link to claim their receipts.
For further details about these changes, individuals are encouraged to visit www.ustraveldocs.com/tn/en/.