Maximus was recently selected as the larger provider of the new Functional Assessment Services (FAS) contract, scheduled to launch in 2024.
“We are delighted to continue our partnership with DWP (Department for Work and Pensions) to deliver the next generation of health and disability assessments,” Dr. Paul Williams, Division President of Maximus U.K., told Businesswire. “We remain committed to working with stakeholders, including people with disabilities and their representative groups, to improve customer experience in the assessment process, delivering a sensitive, respectful and expert service to the millions of people who rely on these services to access financial support.”
Ranking as one of the U.K. government’s leading provider of health assessments, Maximus “has been the only national provider of the Health Assessment Advisory Service (HAAS) on behalf of the Department for Work and Pensions" since 2015.
The improvements that the global health, employment and digital customer services provider has noted from its HAAS assessment service includes reduced waiting times and increased customer satisfaction.
The value of the contracts collectively amounts up to $1 billion over the course of the next five years, with an additional two-year extension currently being considered.
“This award continues our expansion in the U.K. market,” Bruce Caswell, president and CEO of Maximus, told Businesswire. “With our strong track record of transforming services on behalf of government, and our strategic focus on the future of health services globally, we are proud to continue our work with DWP on the delivery of this important new service.”
Under the terms of the FAS contract, two health and disability assessment types will be delivered by a single prime provider, set to kick off in 2024 on a regional basis. The company delivers in Scotland and Northern England, and as Capita’s delivery partner in the Midlands and Wales.
“As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental and social challenges,” Businesswire said.