HSBC has entered into a strategic partnership with Mistral AI to accelerate the adoption of generative artificial intelligence throughout its global operations. The multi-year agreement gives HSBC access to Mistral AI’s commercial models, including those under future development.
The two companies’ applied AI, science, and engineering teams will work together to develop generative AI solutions across HSBC’s organization. HSBC plans to integrate its internal technology capabilities with Mistral AI’s expertise in foundational model development. This approach will allow the bank to enhance current initiatives by using self-hosted AI models on its own technology systems.
As part of its ongoing technology strategy, HSBC is evaluating various large language models (LLMs). The bank identified an opportunity to use Mistral’s AI expertise to improve internal tools such as an AI-powered platform that helps employees worldwide with productivity tasks. These improvements include creating business tasks for different departments—such as enabling client-facing teams to deliver customized communications quickly, helping marketing launch personalized campaigns, and assisting procurement in identifying risks and savings opportunities. Additional applications involve enhancing financial analysis for complex lending or financing processes, providing multilingual translation services for customer interactions, and supporting faster innovation cycles so new processes or features can be launched more rapidly.
Future focus areas for HSBC include customer-facing innovations like improved credit and lending processes, enhanced onboarding experiences, and better fraud detection and anti-money laundering checks.
Georges Elhedery, Group CEO of HSBC, said: “Working with Mistral is an exciting step forward in HSBC’s technology strategy, enabling us to further enhance AI capabilities across the bank. The partnership will equip our colleagues with tools to help them innovate, simplify daily tasks, and free up time to deliver for our customers.”
Both organizations stated their commitment to responsible use of artificial intelligence. They plan to ensure all deployments adhere to high standards regarding transparency, data privacy, and technological development.
Arthur Mensch, Co-Founder and Chief Executive Officer of Mistral AI said: “We are proud to engage in this long-term partnership with HSBC. Our highly customisable, enterprise-grade frontier AI solutions will reinvent HSBC’s workflows and services while ensuring full ownership of data. Together, we will provide HSBC’s employees with high-end, AI-powered productivity tools and a new generation of banking services for millions of customers worldwide.”
HSBC Holdings plc is headquartered in London and operates in 57 countries and territories around the world. As of September 30th 2025 it reported assets totaling $3.234 trillion US dollars.
Mistral AI is based in France but maintains a presence in the United States United Kingdom and Singapore; it specializes in open-source generative artificial intelligence models designed for enterprise use.