The American Citizens Services (ACS) Unit of the U.S. Embassy in Kuala Lumpur has announced it will provide passport and notarial services for U.S. citizens in Penang on the afternoon of December 9, 2025. The specific time and location for these appointments are yet to be confirmed.
According to the embassy, all fees related to passport and notarial services must be paid online through the U.S. government’s secure payment platform. Details about payment procedures will be included in the appointment confirmation email.
U.S. citizens, as well as parents of U.S. citizen minors, who wish to use these services are required to register their interest by December 4, 2025.
For assistance or more information, individuals can contact the U.S. Embassy Kuala Lumpur at 60-3-2168-5000 from Malaysia or 011-60-3-2168-5000 from the United States, or via email at KLACS@state.gov. Additional resources and updates can be found on the embassy's website at https://my.usembassy.gov/.
The State Department’s Consular Affairs office is also available for inquiries at +1-888-407-4747 or +1-202-501-4444. The embassy encourages travelers to enroll in the Smart Traveler Enrollment Program (STEP) for security updates and to follow their social media channels on Facebook and X.