A recall has been issued for ByHeart brand infant formula in the United States following concerns about an outbreak of infant botulism. The product is also available in Colombia, and families are being advised to avoid using ByHeart infant formula and seek alternatives.
According to health authorities, the warning applies not only to U.S. consumers but also to those outside the country who may have purchased the product online or through unofficial channels. Consumers are urged to be cautious regarding any products that may have entered Colombia via unofficial routes.
Further details on the recall and information about botulism can be found at the Centers for Disease Control and Prevention (CDC) website as well as on the U.S. Food and Drug Administration (FDA) site: https://www.cdc.gov/botulism/outbreaks-investigations/infant-formula-nov-2025/index.html and https://www.fda.gov/food/outbreaks-foodborne-illness/outbreak-investigation-infant-botulism-infant-formula-november-2025.
Families are encouraged to visit the CDC Travelers Health Page for additional guidance, consult CDC country health advisories, or contact CDC at 800-232-4636 or 404-639-3534 for more information.
For assistance, individuals in Colombia can reach out to the U.S. Embassy in Bogota by phone at +57-1-275-2000 or 601-275-2000, or through their contact form at https://co.usembassy.gov/services/contact-acs-form/. The embassy’s main page is https://co.usembassy.gov/. The U.S. Consular Agency in Barranquilla can be contacted via conagencybarranquilla@state.gov.
The U.S. Department of State – Consular Affairs can be reached at 1-888-407-4747 or 1-202-501-4444 for further support. Individuals are also encouraged to enroll in the Smart Traveler Enrollment Program for security updates and follow official social media channels on Facebook and Twitter.