The U.S. Embassy in Mexico City has announced the relocation of its consular section. Beginning at noon on Thursday, November 20, 2025, consular services will no longer be available at the current location on Paseo de la Reforma. The embassy stated that consular operations will resume at a new site in Polanco starting Monday, November 24.
During the transition period, emergency assistance and emergency passport services will remain accessible at other U.S. consulates throughout Mexico.
Customers seeking to visit the new consular section can do so via the entrance on the north side of the new embassy building located at the intersection of Calzada Legaria and Avenida Casa de la Moneda.
Those who have been asked to send additional documents by mail should address correspondence to: U.S. Embassy Mexico City, Presa Angostura 225, Col. Irrigación, Miguel Hidalgo, 11500 Ciudad de México, CDMX, Mexico.
For further information or assistance, individuals may contact the embassy using local numbers (55) 4163-8422 or (55) 8526-3111 from within Mexico or +011 52 55 5080 2000 from the United States. The Department of State’s Consular Affairs office is also reachable at +1-888-407-4747 or +1-202-501-4444.
Additional resources for U.S. citizens include access to official channels such as WhatsApp for updates and information about passports and travel enrollment programs through embassy social media accounts on Facebook and X.