Mukesh Choudhary, a customer service manager at Amazon, emphasized that his role is centered on continuous learning and growth rather than just work. He attributed this to the company's supportive culture in a statement made on LinkedIn.
"I was never just “working.” I was living, learning, and growing every single day," said Choudhary, according to LinkedIn.
In 2025, Amazon's workplace culture prioritizes upskilling, inclusion, and leadership development. These efforts are guided by its "Day 1" principles and employee-first safety programs. According to About Amazon, initiatives such as Career Choice, AWS Training, and AI-focused development are central to advancing mobility. Local partnerships further highlight commitments to human rights and community resilience.
Mukesh Choudhary, Customer Service Manager for Amazon
| Linkedin
Amazon announced it has surpassed its pledge to provide free cloud skills training to 29 million people by 2025. The company has expanded AI and cloud courses for both employees and external learners. Career Choice funds tuition and certifications for frontline staff, while Amazon Future Engineer awarded scholarships totaling $16 million to 400 U.S. high school seniors. This was reported by About Amazon.
Amazon’s STEM (Science, Technology, Engineering, and Mathematics) and philanthropy programs include scholarships, cloud training, and local partnerships. These place the company alongside peers in scale of corporate responsibility. Microsoft reported $255 million in employee donations and 1.2 million volunteer hours in 2024, while Google.org maintains a $1 billion multi-year grants commitment with a goal of 1 million volunteer hours. This broader landscape of big-tech corporate responsibility was reported by Microsoft Philanthropies and Google.org.
Choudhary is based in Pune, India, where he works at Amazon Development Centre Pvt. Ltd., overseeing customer operations and service delivery. His professional background emphasizes leadership in high-volume environments and people development to enhance customer experience.
Founded by Jeff Bezos in 1994, Amazon has grown into a global entity spanning e-commerce, AWS (Amazon Web Services) cloud computing services, advertising, logistics, and digital media with a mission to be Earth’s most customer-centric company. It invests heavily in employees through programs like Career Choice apprenticeships and AWS certifications as well as community initiatives via Amazon Future Engineer and housing equity projects.