Fubon Financial Holdings has marked the first anniversary of Taiwan’s “Four New Laws on Fraud Fighting” by strengthening its anti-fraud initiatives across its subsidiaries, including banking, life insurance, property insurance, and securities. The group’s approach centers on identifying fraud, preventing fraud, and cross-industry collaboration.
An analysis by Fubon’s Information Security Division reported a total of 590 fraud cases related to the company as of June 2025. This represents a 228% increase compared to the previous year. Most cases were related to securities investment, with social media and phishing tactics being the primary methods used by fraudsters.
To address these challenges, Fubon Financial Holdings has set up a counterfeiting response team and joined both public-private collaboration platforms and the Taiwan Civil Anti-Fraud Association. The company also participates in the “Public Figures Anti-Fraud Reporting Dedicated Email” mechanism to speed up reporting when executives’ images are misused for fraudulent purposes. In partnership with Taiwan Mobile, Fubon is using artificial intelligence for continuous monitoring and removal of counterfeit phishing websites.
Fubon Life has established three lines of defense: identifying, blocking, and preventing fraud. It signed an MOU with the Criminal Investigation Bureau and collaborates with the Ministry of Justice to promote anti-fraud awareness among employees through educational materials like comic e-books. The company introduced short code “68999” for secure communications with policyholders and implements checks at service counters for suspicious activities. These measures have helped prevent over NT$1.7 million in losses from fraud.
Taipei Fubon Bank emphasizes education, technological solutions, and partnerships to fight financial crime. The bank uses social media campaigns and digital tools to educate customers about recognizing scams while training staff regularly. It developed the “AI Eagle Eye Anti-Fraud Model” in cooperation with law enforcement agencies; this tool is shared freely across financial institutions in Taiwan and detects abnormal transactions months before they occur. By May 2025, it had prevented 504 cases worth more than NT$0.32 billion.
Fubon Insurance combines digital resources—such as a dedicated website section—with physical outreach at branches to inform customers about common scam tactics involving property insurance products. Over 2.4 million anti-fraud messages have been sent via electronic channels so far this year.
Fubon Securities employs technology-based detection systems like RSA Fraud Action alongside educational efforts at community events and online platforms. The company reported removing 349 counterfeit cases so far in 2025 and received industry recognition for intelligence sharing after submitting over 25,000 reports within five months.
Additionally, Fubon Financial Holdings launched a podcast series featuring perspectives from executives across its four main subsidiaries as well as external experts discussing emerging fraud trends such as fake debt contracts or cardless withdrawal scams.
Further advice on protecting against investment scams can be found through expert reminders provided by Fubon Securities (https://reurl.cc/VYKnMy). For information on life and property insurance-related fraud prevention tips from industry specialists: https://reurl.cc/rEN9ex. Listeners interested in new investment scam techniques can hear insights from hotline officers via this link: https://pse.is/7wcutr