Investment funds managed by Morgan Stanley Capital Partners (MSCP) have finalized the sale of Clarity Software Solutions to mPulse. The terms of the deal were not disclosed.
Clarity, based in Madison, Connecticut, provides technology-enabled communication and engagement solutions for health insurance providers, third party administrators, and dental insurance companies. The company’s services are designed to improve member communications and help healthcare organizations comply with regulations. Since MSCP invested in Clarity in 2019, the company has placed greater emphasis on product development and technology innovation. MSCP also contributed to strengthening the management team with several new hires.
Steve Rodgers, Managing Director and Head of Healthcare Investing at MSCP, stated: “We’re proud to have partnered with the team at Clarity to help accelerate their business objectives to help healthcare organizations enhance and further personalize their member communications. Our partnership has expanded Clarity’s service capabilities and we believe the company is better positioned to help clients connect with their members and provide more transparent, higher quality healthcare."
Steve Mongelli, CEO of Clarity, said: “We are very pleased with the value that Morgan Stanley was able to add over the course of their hold period. They took a unique approach to partnership by including their in-house operating expertise led by Patrick Whitehead. This enabled us to think more strategically about where we wanted to take Clarity and knowing we had the support to deliver on this. As a result, we were able to effectively execute on a number of initiatives which have positioned us to succeed under our next chapter of ownership”
William Blair served as lead financial advisor while Lincoln International was also a financial advisor for Clarity during this transaction. Dechert provided legal counsel and Alvarez & Marsal handled financial diligence.
Morgan Stanley Capital Partners operates as part of Morgan Stanley Investment Management, focusing on private equity investments mainly in North America across sectors such as business services, consumer markets, healthcare, education, and industrials. More information can be found at www.morganstanley.com/im/capitalpartners.
Morgan Stanley Investment Management oversees $1.7 trillion in assets globally as of June 30, 2025 through its investment advisory affiliates and employs over 1,400 investment professionals worldwide. Further details are available at https://www.morganstanley.com/im.
Morgan Stanley is a global financial services firm listed on NYSE: MS that provides investment banking as well as wealth management services across 42 countries for corporations, governments, institutions and individuals (https://www.morganstanley.com/).
Clarity Software Solutions delivers more than 150 million member communications annually for over 100 healthcare organizations nationwide using SaaS technology aimed at increasing participation in high-priority plan activities; additional information is available at www.clarityssi.com.