The World Bank has approved additional funding of EUR 27.25 million ($30 million equivalent) to support Serbia's ongoing tax administration reforms. The Tax Administration Modernization Project aims to improve the efficiency of tax collection and reduce the compliance burden for Serbian taxpayers.
A central part of the project is the implementation of an Integrated Tax Management System, which is expected to create a more equitable and transparent process for collecting taxes. The new system will also contribute to strengthening public finances in Serbia.
Other planned improvements include launching a personal e-portal designed to make compliance easier for taxpayers and provide better data on tax evasion trends. The initiative will also reduce face-to-face interactions between taxpayers and tax officers, aiming to lower administrative transaction costs.
“Serbia has made significant progress to transform its Tax Administration into a modern, efficient and taxpayer-friendly institution,” said Nicola Pontara, World Bank Country Manager for Serbia. “During the new phase of the project, the Tax Administration will acquire new tools to further streamline tax procedures for citizens and businesses.”