ANZ has been named Canstar’s Small Business Bank of the Year for the fourth year in a row, marking its tenth overall win. This is more than any other bank has achieved in this category.
The award recognizes ANZ’s ongoing support for small businesses throughout Australia and its consistent delivery of reliable banking services.
Alongside this main award, ANZ also received Canstar’s Outstanding Value Frequent Flyer Business Credit Cards recognition. The ANZ Business Black and ANZ Qantas Business Rewards cards were noted for providing significant value to business customers through features such as uncapped points earning, high earn rates, and flexible redemption options.
Clare Morgan, ANZ Group Executive Australia Commercial, commented on the achievement: “The small-to-medium business sector is a vital part of the Australian economy, and we’re delighted to be recognised for our work helping businesses start, run, grow and transition.
"This tenth win – breaking our own record from last year – reflects the strength of our small business offering, which provides tailored banking solutions, specialist advice and business education designed to help our customers succeed.
"We’ll continue to build on this success through our digital transformation program delivering market-leading platforms and tools that make banking and doing business with us faster, easier and more convenient."
Canstar’s research highlighted several areas where ANZ excelled. These included lending products such as overdraft facilities that offer flexible cash flow management; merchant and digital banking services with strong security measures; educational resources that scored significantly above average; and robust fraud detection systems.
The awards process involved assessment of nine major financial institutions across 28 business credit cards and 46 business loans. According to Canstar’s findings, ANZ stood out for consistently delivering strong value and customer satisfaction.
For further details about ANZ Commercial offerings, information can be found at the ANZ Business Hub.