Effective July 1, 2025, U.S. citizens residing in Peru who need social security services or have inquiries about their benefits will now be directed to the Federal Benefits Unit (FBU) located in Buenos Aires, Argentina. Any cases that were submitted before this date will continue to be processed by the FBU in San Jose, Costa Rica. However, all new cases will be managed through the Buenos Aires FBU.
For those seeking more information or wishing to contact the Buenos Aires FBU, individuals are encouraged to visit their webpage at https://ar.usembassy.gov/social-security/ or email them at FBU.Argentina@ssa.gov. When contacting them, it is important to include a full name, Social Security Number, a call-back telephone number, and details of the inquiry.
The Social Security Administration (SSA) provides comprehensive information on its services abroad through its "Service Around the World" webpage. Importantly for current beneficiaries of SSA payments, there will be no changes in how these payments are distributed.
For further assistance or inquiries within Peru, individuals can reach out to the U.S. Embassy Lima or the U.S. Consular Agency Cusco using the provided contact details.
Additionally, on September 16, 2024, a new version of the Smart Traveler Enrollment Program (STEP) was launched by the Department of State. To keep receiving alerts from STEP, re-enrollment is required at step.state.gov.