Sun Life U.S. has announced the launch of its Expert Cancer Review service, aimed at providing members with a second opinion from an independent oncology specialist when faced with a cancer diagnosis. This new service will be integrated into Sun Life's stop-loss plans starting July 1.
The introduction of this service comes as cancer remains the most prevalent and costly condition in the United States, according to Sun Life's annual high-cost claims report. Malignant neoplasm diagnoses account for over 40% of total claims spending, particularly affecting adults aged 40-59. The company believes that having the best treatment plan can offer peace of mind and prevent unnecessary medical expenses.
Jennifer Collier, president of Health and Risk Solutions at Sun Life U.S., stated, "As a former nurse, I recognize the profound impact a cancer diagnosis can have on people. By offering access to expert second opinions, we will be able to empower our members with knowledge and give them confidence in their cancer treatment plans." She emphasized that this service is part of Sun Life's commitment to supporting members during challenging times.
Data from Sun Life shows that nearly 39% of members who sought second opinions experienced changes in their diagnostic strategy or treatment plan. Collier added, "Second opinions can be a game changer, potentially avoiding misdiagnoses, sparing people from unnecessary treatments, uncovering better-tailored therapies and even reducing medical costs."
The Expert Cancer Review utilizes Health Navigator's clinical expertise—a healthcare navigation and advocacy service by Sun Life. This team coordinates with independent oncologists to provide thorough reviews and answers questions for members.
Sun Life is a major provider of medical stop-loss insurance in the U.S., covering high-dollar claims for employers who self-fund their employee health plans. According to KFF data, 63% of covered workers in the U.S. are enrolled in self-funded plans.
Sun Life operates internationally across various markets including Canada, the United States, and several countries in Asia and Europe. As of March 31, 2025, it managed assets totaling C$1.55 trillion.
For more information about Sun Life and its services, visit www.sunlife.com.
Anjie Coplin
Sun Life U.S.
Anjie.Coplin@sunlife.com