The U.S. Consular Agency in Cebu will temporarily close from June 16 to July 4, 2025. Regular services are set to resume on July 7, 2025. During the closure, the American Citizens Services unit at the U.S. Embassy in Manila will be available for assistance.
For further information and help, individuals can visit travel.state.gov for updated Travel Advisories, Alerts, and country-specific information regarding the Philippines. It is also recommended to sign up for the Smart Traveler Enrollment Program (STEP) to receive security updates and facilitate location tracking during emergencies.
For routine and emergency assistance while the Cebu office is closed, contact the U.S. Embassy in Manila at +(63) (2) 5301-2000. The embassy is open Monday through Friday from 7:30 a.m. to 4:00 p.m., with round-the-clock availability for emergencies.
Additionally, calls can be made from the United States or Canada using the toll-free number 1-888-407-4747 or from outside North America by dialing 1-202-501-4444. These numbers are operational Monday through Friday between 8:00 a.m. and 8:00 p.m. Eastern Standard Time, excluding U.S. federal holidays.
Updates and useful information can also be accessed by following the U.S. Embassy in Manila on X and Facebook.