ING has released its 2024 Annual Report, offering stakeholders a detailed overview of the company's strategy, business activities, and performance over the past year. The report emphasizes ING's strategic priorities, which include providing an exceptional customer experience and prioritizing sustainability.
"We have had a solid year on all counts in 2024; we were able to deliver on our promises on the basis of a very strong financial performance. This would not have been possible without the dedication of our more than 60,000 colleagues in 36 countries serving our customers worldwide, and we thank them for their hard work and collaboration," stated chairman Karl Guha and CEO Steven van Rijswijk in their message to shareholders and stakeholders. "We believe that ING is well positioned, and we are confident in our ability to navigate through the existing and emerging challenges as we continue to deliver on our promises."
The report includes various sections such as the Executive Board's report, consolidated and parent company financial statements, along with other relevant information. A notable feature is the sustainability statement prepared according to the European Sustainability Reporting Standards (ESRS), following guidelines from the Corporate Sustainability Reporting Directive (CSRD).
The 2024 Annual Report can be downloaded alongside other documents like the 2024 ING Bank Annual Report and Pillar III Report.