Fubon's subsidiaries win big at Taiwan's Digital Financial Award

Banking & Financial Services
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Richard M. Tsai Chairman, Fubon Financial | Fubon Financial Holding Co., Ltd.

Fubon Financial Holdings' subsidiaries have received recognition at the 2024 Digital Financial Award organized by Commercial Times. The six subsidiaries—Fubon Life, Taipei Fubon Bank, Fubon Insurance, Fubon Securities, Fubon Asset Management, and Fubon Futures—secured a total of 18 awards. This includes eight Gold Awards and ten Quality Awards, reflecting a 50% increase from the previous year.

The awards highlight the company's focus on sustainable business practices and its commitment to integrating ESG strategies in the digital realm to offer secure and innovative financial services.

Fubon Life was acknowledged for its customer-centric approach that uses digital technology to improve service accessibility while maintaining fair treatment principles. It won a Gold Award in "Digital Information Security - Anti-Fraud Category" and three quality awards in various categories. The company emphasizes financial fraud prevention through improved information security management.

Taipei Fubon Bank earned dual championships with its "Eagle Eye Model" and "Hawk System," which use AI technology for fraud prevention. The bank has also called for a joint initiative among 34 financial institutions to form the "Eagle Eye Anti-Fraud Alliance."

Fubon Securities received four awards recognizing its AI-driven innovations that enhance customer service quality while ensuring high-level information security. The company is dedicated to providing customized solutions through comprehensive data infrastructure.

Fubon Insurance introduced Mobile ID authentication for paperless insurance services and achieved ISO 27001:2022 certification for enhanced system security measures. It received three prestigious awards acknowledging its efforts in leveraging digital technology.

Fubon Asset Management secured international certification under ISO 27001 for its information security management system and launched the "Anti-Fraud Guardian" service within its corporate group, receiving dual gold awards at the event.

Lastly, Fubon Futures focused on constructing an information security protection system and launched Starwin 2.0 to reduce technical barriers in futures trading. This platform earned them two notable awards this year.