ANZ has introduced a financial assistance package to support customers in Victoria affected by recent severe storms. The storms caused significant damage, including property destruction and widespread power outages.
The relief measures offered by ANZ include short-term payment relief on various loans, waiving fees for restructuring business loans, and early access to term deposits without fees. However, interest may still be charged during the period of payment relief.
Cameron Home, ANZ's General Manager for Victoria, stated: "The storms have already damaged many homes and businesses with some people still recovering and without power." He encouraged affected customers to contact ANZ for potential financial relief options.
Home also expressed gratitude towards emergency services and volunteers assisting Victorians impacted by the storm. ANZ is urging customers in affected areas to reach out through local branches or relationship managers to discuss their situations.
Customers can seek help from ANZ’s financial hardship team via phone at 1800 149 549 or online at anz.com.au/support/natural-disaster-support/. Those with ANZ Home and Contents Insurance might qualify for emergency funds or temporary accommodation. Insurance claims can be made by calling 13 16 14 or visiting anz.com/insuranceclaims.