Thank you, Shayne, and hello everyone.
I am new to the CFO role but not to ANZ, and many of you I already know well. I am looking forward to seeing all of you once I'm in Melbourne.
My three decades in banking span a wide variety of roles and geographies, and it is that commercial lens I'm bringing to this role.
In partnership with our business heads, my focus is squarely on the pace and quality of the delivery of the next phase of our strategy execution - with a view to ensuring that our capital and resource allocation is delivering value for our stakeholders.
There's no question banking is changing dramatically, and while there are challenges ahead, we see opportunities in the change as well. And I'm confident we have the team, the culture, the corporate foundations, and the diversity of businesses to capitalize on those opportunities.
Yes, sustainable and profitable growth requires disciplined execution. At ANZ we have successfully demonstrated that skillset including in the Institutional business where I was fortunate enough to be part of a successful transformation.
Our Financial Year '21 results highlight the benefit of our diverse portfolio of businesses and geographies.
New Zealand capitalized on its scale and a rebalanced business to produce strong results.
Institutional continued to dominate in Australia and New Zealand and efficiently navigated COVID-related challenges in the International business to grow in non-markets banking. Our markets business delivered a solid revenue outcome despite a less conducive macro environment.
Australia retail and commercial delivered income growth year on year and half on half - notwithstanding challenges in home lending which Shayne referred to, and I'll discuss more later.
Our cash profit, EPS, and RoE outcomes for the full year again reflect our diversification and continued focus on building a more efficient, more resilient business.
Looking forward I feel we are well positioned given:
- Capital liquidity funding are robust.
- The credit quality of our portfolio is strong.
- And importantly we're delivering for our shareholders with stronger dividends year on year, a share buyback, and a TSR performance of 70% for the year.
And so to my agenda.
Today I'll focus on our strong corporate foundations then turn to our financial performance before concluding with my focus areas as we move into Financial Year 2022.
Corporate Strength
On corporate strength: Capital.
"Our CET1 ratio at 12.3% sits approximately $6 billion above APRA’s unquestionably strong benchmark."
It reflects strong organic capital generation along with ongoing capital allocation discipline.
We have supported customers profitably increased dividend year-on-year final dividend 72 cps within target range 60-65% Cash Profit Excluding Large Notable items without diluting shareholders equity during pandemic halfway through $1.5 billion share buyback continue considering best use surplus end current reduced count five percent over five years
Liquidity Funding: key ratios exceed regulatory minimums management targets
Credit Quality
Portfolio credit quality reflects five years management action reshape coupled ongoing customer selection discipline greater predictability stability earnings profile generally managed pandemic gross impaired assets historic lows long-run internal loss rate sits twenty-two basis points
Financial Performance
Cash profit up sixty-five percent solid result against challenging backdrop required executed offset margin headwinds heightened competitive intensity challenged Markets housing lending growth Australian Lower provisions tailwind disciplined run bank cost management created investment capacity released information second half large/notable items last week note limited impact customary references excluding Large Notable Items key factors drove result:
Core banking income increased one percent benefiting disciplined margin management
Markets income $1.94 billion lower following outperformance previous Costs up one point nine FX adjusted line guidance provided Run bank costs decreased three off back over $300 million productivity savings enabled record level investment details speak little significant decrease credit provisions reflecting improved economic outlook
NIM Margin outcome highlight headline improved two basis underlying down two disciplined largely offset impact industry headwinds Drivers structural trends impacting sector margins Australia New Zealand Ongoing preference fixed-rate loans low interest drove significant mix shift mortgage flows volumes up twenty-two Standard Variable down sixteen House price growth saw increased activity higher refinancing intense competition example thirty reset half System liquidity continues expand average deposits increasing seventeen outpacing customer This coupled transition RBA committed facility increased liquid assets negative positive returns Collectively compressed Group NIM eight Partially offsetting net forty interim versus call favored flexibility low rate addition deposit expensive term wholesale matured actively managed pricing Overall macro along actions resulted six benefit Turning outlook consistent long downside risk Financial Negative impact higher liquids along asset competition preference expected persist expect undertake mitigate wherever possible continue optimize funding albeit opportunity repricing becoming limited However rises further steepening yield curves provide tailwind depend global settings inflation operate Divisional Performance Australia Retail Commercial recorded solid result higher revenues flat expenses lower balance sheet performance second Home Loan volumes declining Against backdrop performed risk-adjusted improving fifteen highest been since eighteen allowed revenue Commercial grew despite continuing impacted weaker demand result uncertainty Unsecured adversely affected lockdowns travel restrictions
Australian Home Loans Momentum Housing spot grew first followed decline Available Operational processing capacity twenty-one thirty-three ago sufficient match system Simply put strength exceeded expectations both new elevated Now growth sake not Improving sustainable profitable highest priority focused creating additional sustainable improving assessment turnaround While circa forty improvement processing times entire clearly want good progress firm handle addressed number months working operational process enhancements including:
Increased resources support assessment activity Streamlining origination progressing digitization automation create capacity Result mentioned balance momentum shifted expect continue improvements through Institutional simpler resilient well-diversified delivered returns above cost Revenue excluding Markets second conditions continued improve Pleasingly risk-adjusted six reflecting appropriate pricing discipline Corporate Finance three driven better momentum particularly FIG Cash flat despite impacts rate had share positioned benefit improving conditions normalized closer average exceptional volatility seen returns importantly marked consecutive absolute reduction see structural tailwinds time arising future potential sustainability financing growing platform talked earlier Upcoming Reforms neutral favor improves attractiveness Personal Business testament efficiently leveraging benefits scale division strongest performances revenue eight five resulting increasing high level regulatory required BS11 track deliver ahead required deadline majority spend project Home loan grew eleven Risk-adjusted further improved continued improving returns reflect changing environment Charge Balance provisions remained benign Individual historic delinquency trended modest release collective largely volume reductions improved profile But increasing vaccination positive outlook maintain cautious provisioning given uncertainty implications arising extended major cities believe collective coverage remains appropriate Expenses consider expenses track-record disciplined expense since sixteen Adjusted FX decreased productivity initiatives offsetting inflationary allowed invest record Productivity accelerated contributed run benefits Savings came across entire Greater digital technologies self-service example percentage sales rose forty-one New Zealand forty-nine from twenty-six thirty respectively two Creating efficiencies process simplification contact centers Rationalization footprint operating Network vendor contract optimization Expect reduce over time productivity offsetting inflationary uplifts technology digitize trend linear Investment Spend investing build simpler resilient platforms future spend increased six hundred past two years twenty-three one point eight Continued discipline capitalization expense increasing seventy-nine... software below Almost half growth simplification initiatives strategic ANZx GoBiz Sustainability Finance transition Cloud reached peak current complete deliver resilience stronger base remain committed investing simplifying expected slightly higher than total increase slightly outcome lower Run Bank higher Focus Areas conclusion conclude few words areas MUST rebuild Mark Hand team Executive Committee sharply focused simplification agenda central targets fund essential effectively managing relentlessly pursue objective done confident consistently maintain resource allocation key agenda governance framework aligned priorities ensure managed rewards execution produces promised initiatives outlined important priorities operate governance finally require critical proven embedded clear return expectations build culture Thank attention look forward meeting person meantime contending important task picking footie Jill pressuring pick Richmond hand back Shayne