ANZ has announced an extension of its flood support package to assist businesses and customers affected by flooding in South Australia. The financial institution is offering immediate assistance as the recovery efforts continue for businesses, farmers, and homeowners.
The bank provides several financial support measures for those impacted by the floods. These include short-term payment relief on home loans, credit cards, personal loans, and some business loans. However, interest may still be charged during this period. Additionally, ANZ is waiving fees for restructuring business loans and accessing term deposits early.
Kathleen Jahour, ANZ General Manager South Australia, stated: “We understand the challenges many South Australian businesses and households may be facing as a result of the recent flooding across the state and we are here to support our customers with immediate financial help at this difficult time.”
She added: “With more flooding expected over the coming weeks, the safety of all residents in flood-affected areas remains a priority, but when customers are ready we are here to help them rebuild and recover.”
Affected ANZ customers can reach out to ANZ’s dedicated financial hardship team via phone or online. They can also visit local branches or contact their relationship manager to discuss how their business or personal circumstances have been impacted.
Customers with ANZ Home and Contents Insurance might qualify for emergency funds and temporary accommodation. Insurance claims can be lodged through provided contact numbers or online.
Last month, ANZ announced similar support for flood-affected customers in Victoria, New South Wales, and Tasmania as part of ongoing efforts to aid towns dealing with adverse weather conditions.