ANZ tops institutional banking rankings for customer relationship strength

Banking & Financial Services
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Paul O'Sullivan Chairman, Independent Non-Executive Director | Australia and New Zealand Banking Group

ANZ Institutional has been recognized as the top institutional bank for customer relationship strength, achieving the highest Relationship Strength Index (RSI) score recorded in the history of the Peter Lee Associates program. The 2023 Large Corporate & Institutional Relationship Banking Survey by Peter Lee Associates highlighted ANZ's position as the most trusted adviser and lead bank, noting its capabilities in relationship management and overall satisfaction with products and services.

The survey further acknowledged ANZ's reliability in funding for the ninth consecutive year and its leadership in Environmental, Social, and Governance (ESG) and sustainable finance sectors. Tammy Medard, ANZ Managing Director Institutional Australia & PNG, stated: “To be recognised again by the market as clear leaders when it comes to building relationships is a testament to our team who consistently deliver outstanding insights, support and reliable funding to our clients."

Medard also emphasized ANZ’s strong position in ESG: “The results also recognise ANZ’s dominant position in the important ESG space. That said, it’s a competitive market and we’ll keep working hard to ensure clients continue to receive the support they need from us as their banking partner.”

In addition, ANZ was ranked first for transaction banking in the 2023 Large Corporate & Institutional Transactional Banking Survey by Peter Lee Associates. This marks seven consecutive years of leading in this category along with recognition for product development and innovation, trade services, and supply chain finance. Philippa Campbell, ANZ Head of Transaction Banking Australia, expressed her satisfaction: “We’re delighted to be recognised as the most innovative transactional bank in the market. We’re continuously improving our systems and offering valued insights and support to help our institutional customers sustainably build their businesses in a rapidly changing environment.”

The surveys conducted by Peter Lee Associates serve as an indicator of performance across wholesale banking in Australia. They involved 610 large corporates and financial institutions based in Australia with annual turnovers exceeding $A500 million.