Vodafone Business and RingCentral recently teamed up to launch the integrated communications solution Vodafone Business UC with RingCentral in Italy, according to a press release.
“At RingCentral, we are focused on giving our customers the right tools to perform their jobs with the highest level of efficiency and productivity,” Yves Desmet, SVP global service providers EMEA, RingCentral, said. “Businesses know that team messaging, video meetings and cloud phones are crucial for workplace productivity. Combining RingCentral’s industry-leading cloud communications with Vodafone Italy’s leadership in mobility, 5G and fixed network unlocks new ways for companies to grow and run their businesses.”
The service integrates RingCentral’s messaging and video capabilities with Vodafone’s existing fixed and mobile voice communications functionality.
The cloud-based offering is compatible with business of all sizes, and is intended to improve collaboration and communication skills among their employees, customers and suppliers on a remote basis.
The platform allows users to engage in instant messaging, group collaboration, file sharing, task management and HD video conferencing on a mobile or computer device, all of which are developed by RingCentral. The features will be offered alongside Vodafone Business UC’s existing robust communications services, which include queueing and holding, call transfer, time frame setting and customized voicemail.
“Vodafone Business UC with RingCentral offers companies in all sectors a communication tool that can be integrated into their existing application infrastructure, thereby increasing the efficiency of business processes and remote working,” a recent press release stated. “The solution facilitates the organization of meetings and enhances work group collaboration; improves contacts and customer relations; and can be used anywhere with a simple internet connection.”
The service is also compatible with various fixed network and cloud communications offers.
Vodafone Business UC with RingCentral serves as the latest project deriving from Vodafone Business and RingCentral’s long-term collaboration, which was created to diversify cloud-based communication service offering for businesses across the UK, Germany and Italy, among other territories.
“At Vodafone Business, we want to respond to the needs and business priorities of companies of all sizes with concrete and effective solutions,” Lorenzo Forina, director of Vodafone Business Italia, said. “With the launch of Vodafone Business UC with RingCentral, we are bringing a new solution to the Italian market that responds to this objective: Providing companies with a tool to simplify communications and make business processes more flexible and the work of their employees more agile. This platform, which is rooted in the global collaboration with RingCentral, will therefore allow people to work effectively and collaboratively wherever they are, and allow companies to take another step forward in migrating to the cloud in their digital transition journey.”