Raymour & Flanigan recently secured a deal with Körber to improve its ability to improve furniture warehouse conditions and minimize consumer challenges, a press release reported.
"At Raymour & Flanigan, we believe our people are our greatest asset, and when we began working with the Körber team, we felt an immediate connection to their core business values and company culture," vice president of customer care and business solutions at Raymour & Flanigan, Bryan Anastasi, said. "Körber will help our associates do their jobs even more efficiently, enabling them to spend more time building customer connections. We look forward to having Körber as a partner in our future growth journey."
The company has also implemented modern WMS and software systems to adapt to increasing market demands and transition into its next stage of growth. Other strategies the company plans to implement include manual process reduction and technology upgrades.
The partnership is announced as an influx of e-commerce, multi-channel, micro-fulfilment requests and other market platforms seek digital solutions to tackle accelerated volume and supply chain-related challenges by integrating K.Motion Warehouse Management System with autonomous mobile robotics (AMR), the K.Motion Warehouse Control System (WCS), K.Sight CLASS and voice, vision and mobility systems.
“Partnering with Körber helps Raymour & Flanigan to take the reins of a new customer experience journey, but they can only do this by having sophisticated, modern WMS and software systems in place that support their customers' shopping journeys,” a recent press release explains.
Founded in 1947, Raymour & Flanigan has expanded from its single location in Syracuse, New York to more than 140 retail locations and 7,000 employees. Körber is ranked at the top of the 2022 Gartner® Magic Quadrant™ for Warehouse Management Systems (WMS) report.
"As customer expectations grow, digitized warehouse functions become key to achieving these goals. Körber's WMS products make this possible, encompassing the unique needs of small businesses, global enterprises and third-party logistics providers," said Richard Stewart, vice president, Software Americas at Körber Business Area Supply Chain. "All of our customers need seamless support when it comes to delivering on their brand promises, especially in the furniture retailing industry where timeliness and accuracy are paramount, after all they are handling products that set the stage for memories that will last for generations."