JetBlue unveiled the goals it has set for its growing low-fare London service, including the addition of new permanent slots at Heathrow, and a new Gatwick departure from New York, as well as improving its overall customer service, according to a press release.
“The U.S.-U.K. air corridor is among the busiest in the world and to effectively compete JetBlue is adding more flights across the North Atlantic, growing from just one daily flight last summer to five by this fall,” CEO Robin Hayes said in the release. “And with permanent slots at Heathrow – the highest in-demand slots globally – we’re now positioned to provide long-term service at one of the busiest airports in the world. This is an incredible opportunity for a carrier like JetBlue as we introduce transatlantic travelers to our great fares and award-winning service.”
JetBlue has secured permanent slots at London Heathrow Airport (LHR) for all flights, adding an extra layer of security for the global company, effective Oct. 29. The launch is supported by the U.S. Department of Transportation and Senate Majority Leader Chuck Schumer (D-NY), as well as the Departments of Commerce and State and the company’s new ambassador and team at the U.S. Embassy in London.
The New-York based airline also plans to expand its transatlantic service with the addition of a third daily flight between New York City and London. Beginning Wednesday, its second daily flight between York’s John F. Kennedy International Airport (JFK) and London Gatwick Airport (LGW) will kick off.
Its security systems at both Gatwick and Heathrow will also be improved with new expedited security screenings.
“The airline’s Even More Speed option is now automatically included for Mint® customers, Mosaic customers and Mosaic companions traveling on the same reservation, customers who have purchased a Blue Extra fare and for customers who have purchased an Even More® Space seat,” the press release states. “To take advantage of this new benefit, customers at Heathrow should follow signs for 'Fast Track.' At Gatwick, customers should follow signs for ‘Premium Security.’”
Customers can also expect to be accommodated in an Airbus A321LR aircraft with 24 Mint suites, 114 core seats.
“The A321LR platform – offering the range of a wide-body but with the economics of a single-aisle aircraft – allows JetBlue to effectively compete with the airline’s award-winning service and attractive fares on flights between the U.S. and London,” the press release explains.
The launch is significant as Gatwick is ranked the second busiest U.K airport, with a wide range of shops, restaurants and direct train links to important U.K zones.
“Permanent slots allow JetBlue to retain its presence and visibility at the U.K.’s busiest airport as it continues to grow its base of transatlantic travelers,” a press release reads.